Privacy Policy

Last Updated: October 1, 2026

At Scensera, accessible through www.scensera.com, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you visit or make a purchase through our website.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website, place an order, create an account, or contact us, we may collect the following information:

Personal Information

Full name
Email address
Phone/mobile number
Billing and shipping address
Order and purchase details
Information you voluntarily provide when contacting us

Technical Information

We may automatically collect certain information about your device and browsing activity, such as:

IP address
Browser type
Device type
Operating system
Pages visited
Time spent on the website
Referring website or source
Other website usage information

2. How We Use Your Information

We may use the information we collect to:

Process and deliver your orders
Confirm and communicate about your purchases
Provide customer support
Process payments through our payment partners
Arrange shipping and delivery
Improve our website, products, and services
Understand how customers use our website
Prevent fraudulent or unauthorized transactions
Send promotional communications, offers, or updates where you have provided appropriate consent
Comply with applicable legal and regulatory requirements

3. Payment Information

Payments made through our website may be processed by third-party payment gateways.

Scensera does not intentionally store your complete debit card, credit card, banking, or other sensitive payment credentials on its own servers. Payment information is handled by the applicable payment service provider according to its own privacy and security policies.

4. Sharing of Information

We do not sell, rent, or trade your personal information to third parties.

We may share necessary information with trusted service providers who help us operate our business, including:

Payment processing providers
Shipping and delivery partners
Website hosting and technology providers
Website analytics and marketing service providers
Customer support or communication service providers

These providers receive only the information reasonably necessary to perform their services.

We may also disclose information when required by law, legal proceedings, government authorities, or to protect the rights, safety, and property of Scensera, our customers, or others.

5. Cookies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies may help us:

Remember your preferences
Keep products in your shopping cart
Understand website traffic and usage
Improve website functionality
Provide relevant marketing or advertising

You can choose to disable cookies through your browser settings. However, disabling certain cookies may affect some features or functionality of the website.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

However, no method of transmitting or storing information online can be guaranteed to be completely secure. Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.

7. Third-Party Websites and Services

Our website may contain links to third-party websites, services, payment providers, social media platforms, or other external services.

Scensera is not responsible for the privacy practices or content of these third-party websites. We encourage you to review their respective privacy policies before providing them with your personal information.

8. Marketing Communications

If you have provided consent to receive promotional communications from us, we may contact you regarding:

New products
Offers and discounts
Promotions
Brand updates
Other relevant information about Scensera

You may opt out of promotional communications at any time by contacting us or using the unsubscribe option where available.

📩 Email: scensera@gmail.com
🌐 Website: www.scensera.in

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, maintaining business records, resolving disputes, preventing fraud, and complying with applicable legal obligations.

When information is no longer required, we may securely delete or anonymize it, subject to applicable legal requirements.

10. Your Rights

Depending on applicable law, you may have the right to:

Request access to the personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of your personal information where legally applicable
Withdraw consent for certain uses of your information
Opt out of promotional communications

11. Children's Privacy

Our website is not intended to knowingly collect personal information from children.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take reasonable steps to remove the information.