Terms and Conditions

Last Updated: October 2025

Welcome to Scensera. By accessing or using our website www.scensera.com, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before making any purchase or using our services.

1. General

This website is owned and operated by Scensera. The terms “we,” “our,” and “us” refer to Scensera, while “you” refers to the user or customer.
By using our website, you confirm that you are at least 18 years of age or are accessing the site under the supervision of a parent or guardian.

2. Products

We strive to display our products and descriptions as accurately as possible. However, slight variations in color, packaging, or scent may occur due to lighting, screen settings, or handmade processes.
All products are for personal use only and not for resale without prior permission.

3. Orders and Payments

Orders can be placed directly through our website.
Prices are listed in INR (₹) and include applicable taxes unless stated otherwise.
Payments must be made through our secure payment gateways. We do not store any card or bank details.
Once an order is placed, it cannot be modified or canceled after processing.

4. Shipping and Delivery

We aim to dispatch orders within 2–5 business days. Delivery times may vary based on your location and courier services.
Scensera is not liable for delays caused by courier partners or unforeseen circumstances.

5. Returns and Replacements

Due to the nature of our products (personal care and fragrance items), we do not accept returns once the packaging is opened or used.
However, if you receive a damaged, leaking, or incorrect product, please contact us within 48 hours of delivery with photos, and we will arrange a replacement or refund as applicable.

6. Intellectual Property

All content on this website — including text, images, logos, graphics, and designs — is the intellectual property of Scensera.
Unauthorized use, reproduction, or distribution of any content is strictly prohibited.

7. Limitation of Liability

Scensera shall not be held liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or website.
All products are intended for external use only. Please perform a patch test before application.